Frequently Asked Questions
What is your cancellation and refund policy?
Cancellation and Refund Policy
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See terms and conditions page here
Do you do gift vouchers?
Yes. Contact me via instagram or email jennifer@allaglow.co.uk to request a gift voucher and we will aim to make a personalised gift voucher within 24 hours.
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The gift voucher is a digital image which you can print yourself or send as a text or email to the recipient.
How long is a Baby Massage class?
Each class is 1 hour, 15 minutes. And the course is 5 weeks.
How long are the Baby Yoga Classes?
The Baby Yoga & Developmental Play course is 5 weeks long. Each class is 1 hour.
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The Baby Yoga & Massage course is 5 weeks and each class lasts 1 hour 15 mins.
How long is the Baby Spa experience?
1 hour and 15 minutes.
How long is the Baby-led Weaning Workshop?
1 hour and 30 minutes.
Will I be doing the yoga or just my baby?
It is predominantly baby yoga, however, you do have to move around during the hour so you do some light exercise yourself in order to move your baby into the yoga poses, swings and dips etc. It's really good fun and a great way to bond and interact with each other too.
Can I bring someone with me to the class?
Baby Spa: There is plenty of space for 2 caregivers to attend the class.
Baby Massage and Baby Yoga: Due to limited space we operate a 1 adult and 1 baby policy.
What do I need to bring to a class, baby spa or weaning workshop?
The only things you need to bring are your usual nappy bag essentials and perhaps a familiar baby blanket to offer a little extra warmth, comfort and a familiar smell for your little one. There's plenty of lovely photo opportunities so you might like to bring your phone or a camera too!
What if my baby disrups the class?
We are totally baby-led here so please do not worry if your baby cries, falls asleep, needs a nappy change or anything else. Please attend to your baby whenever you need to.
Can I feed my baby during a class?
You are welcome to feed your baby at any time throughout the class.
What is the age limit?
The Baby Spa is 6 weeks to active crawling.
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Baby Massage is from 6 weeks old to pre-crawling. So this means if they are able to crawl it's fine to attend but unfortunately, not if they are walking.
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Baby Yoga & Massage is ideally from 12 weeks old (for more head control) to pre-walking.
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C-Section mummy’s are advised to wait until 12 weeks to allow yourself time to heal because the Baby Yoga classes require you to move around during the hour in order to move your baby into the different yoga poses, swings and dips etc.
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Baby Yoga & Developmental Play is from 16 weeks to pre-crawling.
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The Baby-led Weaning Workshop are suitable for babies 4 - 11 months old.
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Can I do the classes if I've had a C-section?
For baby massage classes you are required to sit on the floor without any back support so as long as you feel ready and able to do that you can take part in the classes.
C-Section mummy’s are advised to wait until 12 weeks for baby yoga classes to allow yourself time to heal because these classes require you to move around during the hour in order to move your baby into the different yoga poses, swings and dips etc.
What if I am bringing twins or triplets?
If you are bringing twins or triplets you will need to complete a booking form for each baby because they're requirements may differ.
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You can also bring another adult with you to the class(es) for a little extra help!
What is my baby has Eczema or sensitive skin?
You are welcome to bring your own oils or lotions to the classes. However, we provide a mini bottle of Neal's Yard Remedies Grapeseed Oil for baby massage. This was chosen specifically for its kindness to baby’s sensitive skin. This oil is natural and organic and is fragrance free.
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We always do a patch test of the oil on your baby's skin to check for any reaction or irritation before we begin the massage.
Ingredients: Vitis Vinifera (Grape) Seed Oil.
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What should I wear for the classes?
Because you will be sitting on the floor for the baby massage and the baby yoga classes and you will be moving around and lifting your baby a lot during baby yoga it would be advisable to wear comfortable clothing. It's not essential however, to wear sportswear for the classes.
What COVID-19 policies are in place?
The COVID-19 precautions we are taking in accordance with government guidelines are:
Parent & baby stations will be a minimum of 2 metres apart
Upon arrival please wait outside the building to be called in because there won't be any waiting area inside
Please wear a face mask or visor until you are seated on your mat and if you move around the room. During the class they can be removed whilst seated on your mat.
We will provide hand sanitiser for you to use on entering the building
All equipment is used once and then it will be sanitised at the end of each class before it can be used again
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Your safety is our priority, however, we still want you to enjoy your time with All Aglow.
What is the age limit?
The age limit for the Baby Spa is 8 weeks to crawling.
The age limit for Baby Massage is from 8 weeks old to pre-crawling. So this means if they are able to crawl it's fine to attend but unfortunately, not if they are walking.
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The age limit for Baby Yoga is ideally from 12 weeks old (for more head control) however, babies can attend from 8 weeks old to pre-walking.
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C-Section mummy’s are advised to wait until 12 weeks to allow yourself time to heal because the Baby Yoga classes require you to move around during the hour in order to move your baby into the different yoga poses, swings and dips etc.
Do I bring my baby to the Weaning Workshops?
It's up to you.
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There is some activities included in the Baby-led Weaning Workshop which involve the baby's participation, should you decide to bring him/her. For example there is a tasting time, food messy play and toys are provided to help to keep them entertained.
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However, you may choose not to bring your baby if you feel you will be able to listen and retain the information better you don't bring him/her.